Refund and cancellation policy

Last updated 18 October 2026

Premium designs cost ₹49, paid once. There is no subscription, so there is nothing to cancel and you will never be charged again.

When we refund

• Money was taken but the premium designs did not unlock on your account.
• You were charged twice for the same account.
• You are not happy with what you bought.

Write to us within 7 days of paying and we will refund the full ₹49. After a refund, the premium designs are locked again.

How to ask

Email advik@optivustechnologies.com from the address you signed in with, and include the Razorpay payment ID from your receipt if you have it.

How long it takes

We approve refunds within 2 working days. Razorpay returns the money to the same card, UPI account or bank you paid from, usually within 5 to 7 working days.

Failed payments

If a payment fails but money left your account, your bank or Razorpay reverses it automatically, usually within 5 to 7 working days.